What's the difference between enterprise search and a knowledge base?

One-sentence conclusion

First, organize data sources and permissions, then define the boundaries for search, Q&A, and knowledge operations.

Use Cases

Enterprises with documents scattered across multiple systems and low search efficiency.

Key Points

1. 1

   List of documents and business systems to integrate

2. 2

   Confirm search results are filtered by original permissions

3. 3

   Define knowledge update owners and review processes

Common Misconceptions

• Treating search as a knowledge base without content governance and update mechanisms.

Comparison Criteria