JD Yanxi

JD Yanxi

DomesticFree + PaidE-commerce Marketing

Smart Customer Service, Pre-sales Assistant, Marketing Copy

Developer:JD Tech Group

JD YanxiIntroduction

JD Yanxi is JD.com's enterprise-grade AI platform for merchants, offering intelligent customer service, marketing copy generation, and promotional campaign planning. It supports automated pre-sales assistance, generates product marketing scripts, creates large-scale promotion plans, and designs poster copy. Integrated with the JD merchant system, it powers smart customer service and marketing content creation. Ideal for running promotions and deploying automated sales scripts; final outputs should be manually reviewed before implementation. We recommend testing with a small batch of products first to verify accuracy between generated visuals/text and actual items before scaling up. AI-generated content is for reference only. Please manually verify product authenticity and ad compliance before publishing or launching campaigns.

Key features of JD's YANXI

Key Product Features

  1. 1AI-powered customer service assistant for handling store inquiries
  2. 2Bulk Generate Product Marketing Copy and Selling Points
  3. 3Store promotion planning and proposal development
  4. 4Activity promotion copy, coupon marketing copy generation
  5. 5Connect to JD merchant backend, customer service chat capabilities
  6. 6Export marketing plan and refine manually

JD Yanxi Pricing Plan

Free Tier, Paid Plans, Billing Options, Private Deployment & Enterprise Pricing

Billing Type:Free + Paid
  1. 1Free Credits: Includes free credits or points to support your daily creative output.
  2. 2Billing: Subscription, Pay-as-you-go Credits, and Merchant Plans
  3. 3Billing: Subscription
  4. 4Pay per point or usage
  5. 5Private Deployment: Facilitates enterprise merchant project collaboration and discussions.

JD Yanxi User Guide

Entry URL, Registration Requirements, Brief Operation Steps, and API / Client Support

Entry Point:yanxi.jd.com

  1. 1Entry: https://yanxi.jd.com
  2. 2Register: Log in to JD Merchant Account. Business coordination required for enterprise accounts.
  3. 3Step: Connect to the store inquiry scenario
  4. 4Configure Product Knowledge Base and Scripts
  5. 5Enable Smart Customer Service
  6. 6Generate Campaign Plans and Marketing Copy
  7. 7Pending manual confirmation

JD YanxiParameter Overview

Information compiled from public sources; official information prevails.

Is data used for training?
Enterprise tenant data isolation

Field Description:Will my input be used for model training, and can I turn this off?

Underlying model
JD.com Yanxi Large Language Model

Field Description:Primary models supported by the product, or the range of switchable models

Context length
Long-form event proposal

Field Description:The maximum context size per conversation determines the length of documents it can read.

Multi-modal support
Text

Field Description:Supported input and output formats, including text, images, audio, video, and files

Search Online
Connect to JD.com product knowledge base

Field Description:Supports real-time web search and provides source links?

File Parsing
txt document proposal

Field Description:Supports uploading files and parsing capabilities, such as PDFs, spreadsheets, and code.

Enterprise Edition and Deployment
No public information available

Field Description:Does it offer an enterprise edition, on-premises deployment, and team permission management?

Compliance Certification
No public information available

Field Description:Publicly disclosed security compliance certifications and generative AI service filing status

Domestic Availability
No public information available

Field Description:Convenience of access and supported payment methods in mainland China

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