DingTalk AI Assistant
DomesticFree + PaidInformation Extraction
DingTalk's built-in organizational AI assistant, covering communication, meetings, documents, and workflows.
Developer:Alibaba (DingTalk)
DingTalk AI AssistantIntroduction
钉钉 AI 助理是阿里巴巴（钉钉）推出的企业级AI产品，定位为钉钉内置的组织级AI助理，覆盖沟通、会议、文档与流程场景。钉钉推出的组织级AI助理，可在聊天、会议、文档与审批流程等场景中提供内容摘要、智能问答、纪要生成与辅助创作能力，并与钉钉协作套件深度集成，支持企业按组织统一开通和管理。适合已使用钉钉办公的企业与团队降低日常事务成本、提升协作效率，使用门槛较低，员工无需额外培训即可在原有工作流中调用。部分AI能力随版本与席位提供，具体功能范围与收费以官方定价为准。在核心能力方面，覆盖消息摘要、会议纪要、文档辅助创作、智能问答与流程自动化等环节，可围绕信息提取提供相对完整的支撑。适用于制造、零售电商、教育培训、医疗健康、专业服务等行业客户，支持公有云 SaaS、私有化部署、混合部署等方式部署。产品标签包括国产、办公效率、团队协作。该产品归属企业级AI的办公协同方向，子场景涉及信息提取。企业选型时可结合目标流程、数据边界、账号权限与集成范围进行评估，并通过试用确认实际落地效果。本页信息整理自公开资料，具体功能、版本差异与报价以厂商官方说明为准。
Key Features of DingTalk AI Assistant
Key Product Features
- 1Message Summaries, Meeting Minutes, Document Creation Assistance, Intelligent Q&A, and Process Automation
- 2AI Q&A, document intelligence, and meeting insights within DingTalk
- 3Supports AI search, intelligent form filling, and workflow automation.
- 4Build dedicated assistants and agents based on your enterprise knowledge base
- 5Integrates with DingTalk's organizational, approval, and attendance capabilities.
- 6Enterprise-grade permission and security control
DingTalk AI Assistant Pricing Plans
Free Tier, Paid Plans, Billing Options, Private Deployment & Enterprise Pricing
- 1Basic features are included with both free and paid DingTalk plans.
- 2DingTalk Professional Edition 9800 CNY/year, Exclusive Edition 98000 CNY/year (subject to official pricing)
- 3AI capabilities are billed by quota or usage; on-premise deployments are quoted per project.
- 4Actual pricing is subject to official quotes from DingTalk and its business team.
How to Use DingTalk AI Assistant
Entry URL, Registration Requirements, Brief Operation Steps, and API / Client Support
Entry Point:www.dingtalk.com
- 1Access via DingTalk Admin Console or Client to enable AI Assistant
- 2Enable usage after configuring the knowledge base and member permissions
- 3Invoke in chat, documents, approval workflows, and more.
- 4For high-security scenarios, choose the Dedicated or Private Edition (refer to official documentation for details).
Enterprise Capability Assessment
Information compiled from public sources for selection reference only; does not constitute a rating or ranking conclusion.
- Comprehensive Strength of Product Development Enterprise
- Developed by Alibaba's DingTalk and powered by the Tongyi large model series, DingTalk serves millions of enterprises in China with a complete ecosystem.
- Comprehensive coverage of diverse customer office scenarios
- AI Assistant spans core DingTalk workflows, covering instant messaging, documents, meetings, approvals, schedules, and task management.
- Native integration with business systems
- Seamlessly integrated with native DingTalk messaging, Smart Notes, Docs, and OA approvals—AI assistants can directly access in-app data and features.
- Pre-built maturity for industry scenarios
- DingTalk offers industry solutions and application market templates. The maturity of AI scenario templates is subject to official industry solution documentation.
- Agent Orchestration Capabilities
- Build and orchestrate agents with AI assistants. Configure workflows and invoke capabilities. Refer to official documentation for details.
- Knowledge Base RAG and Long-Text Capabilities
- The AI assistant supports retrieval-augmented answers based on enterprise knowledge bases and documents. Long document processing capabilities are subject to official documentation.
- Multimodal capabilities
- Supports processing of text, images, audio transcription, and video conferencing content. Specific modalities are subject to the official feature documentation.
- Deployment Options and Delivery Flexibility
- Primarily public cloud SaaS; Exclusive DingTalk and hybrid deployment options are subject to official business specifications.
- Security, Permissions, and Data Isolation
- Provides organization-level permission management, data isolation, and security auditing. Specific security features are subject to the official security documentation.
- Compliance and Xinchuang Qualifications
- Domestic services comply with registration requirements for generative AI services. Specific qualifications and compatibility with information technology innovation (Xinchuang) are subject to official business and qualification documentation.
- Base Model Capabilities
- Primarily based on the Tongyi series of large models, with support for multiple models configured according to enterprise requirements. Specific configurations are subject to official disclosures.
- Low-code extensibility
- Leverage low-code tools like Yida and the AI Assistant Marketplace to build custom AI applications and workflows.
- Heterogeneous system integration capabilities
- Provides open platform APIs and connectors to integrate with third-party business systems and legacy applications. Scope is subject to official documentation.
- Business and Implementation Operations Services
- Business consulting, implementation support, and service ecosystem provided. Specific services are subject to official business documentation.
- Operational complexity
- Lower operational investment for SaaS; dedicated deployments require specialized operations. Complexity depends on the deployment method.
- Total Cost of Ownership (TCO)
- Pricing is based on version and user count. AI capabilities may incur separate charges; refer to official business and qualification documentation for final pricing.
- Product Usability
- AI access embedded in the workspace interface with natural language interaction. Low learning curve; official guides provided.
- Explainability of AI Output
- Knowledge Q&A displays source citations. Generated content does not provide full reasoning traces; verify information against the actual output.
Evaluate vendor scale, R&D investment, customer base, and ecosystem maturity
Number and depth of office and business scenarios covered
Evaluate native integration with your own or mainstream business systems
Assess the maturity of industry templates, pre-built processes, and best practices.
Evaluate multi-agent orchestration, workflow, and tool invocation capabilities.
Evaluate enterprise knowledge base retrieval enhancement and long document processing capabilities.
Evaluate input and output support for text, images, audio, video, and files.
Support for public cloud, private cloud, on-premises, and hybrid deployment
Evaluate organization accounts, permission systems, data isolation, and audit capabilities.
Review publicly available compliance certifications and Xinchuang compatibility status
Evaluate in-house or switchable model backends and model management capabilities.
Evaluate low-code configuration, plugin, and custom extension capabilities
Integration with third-party and legacy systems (APIs, connectors, etc.)
Evaluate business models, implementation delivery, and operations support services
Evaluate the complexity and human effort required for deployment and daily operations.
Evaluate total cost of ownership across subscriptions, implementation, compute resources, and operations.
Evaluate ease of use, interface friendliness, and training costs
Evaluate whether the output includes source citations, reasoning basis, and verifiable information.
DingTalk AI Assistantselection information
The following enterprise procurement dimensions are publicly available for selection reference. Non-public dimensions are not displayed; actual delivery solutions and quotes are subject to official specifications.
- Industries
- ManufacturingRetail E-commerceEducation and TrainingHealthcareProfessional Services
- Deployment Method
- Public Cloud SaaSOn-premises deploymentHybrid Deployment
- Compliance Certification
- Backed by Alibaba Cloud and DingTalk compliance frameworks (scope subject to official documentation).
- Integrated Ecosystem
- DingTalk Organization & ApprovalsAlibaba CloudEnterprise Applications & Low-Code
- Pricing Model
- Free + Subscription by VersionPay-as-you-goEnterprise Quote
- Supplier Type
- Cloud Providers
- Includes Implementation Services
- Includes implementation services (service provider)
- Enterprise Size
- SMEsMid-sized EnterpriseEnterpriseGroup Enterprise
- Typical Industry Cases
- ManufacturingRetail E-commerce
- Try it / Request a Quote
- Official Website & Sales ChannelsInquire about trial applications and enterprise pricing